Privacy Policy

At Discern Vehicle Inspection, we prioritize the protection and confidentiality of your personal and vehicle telemetry information. This Privacy Policy details how we handle information collected through our website and mobile inspection services.

1. Information We Collect

We collect information necessary to deliver comprehensive vehicle inspection reports and manage client bookings:

• Personal Identifiers: Name, email address, phone number, and billing details provided during inspection request or checkout.
• Vehicle & Location Details: Vehicle VIN, year, make, model, seller location, and contact information for scheduling the inspection.
• Diagnostic & Telemetry Data: On-board diagnostic (OBD-II / Mode $06) telemetry data, module fault logs, body paint thickness scans, and inspection photos captured during our physical evaluation.

2. How We Use Your Information

Your data is used strictly for fulfilling our service commitments:

• Generating and delivering your detailed vehicle inspection report.
• Coordinating inspector dispatch and scheduling with sellers or dealerships.
• Processing payment transactions securely via our encrypted payment gateways.
• Communicating service updates, report status alerts, and customer support inquiries.

3. Telemetry & Data Confidentiality

Discern Vehicle Inspection operates as an independent third-party auditor. We do not sell, rent, or trade your personal data or vehicle inspection dossiers to car dealerships, insurance providers, or advertising networks.

4. Data Security

We employ industry-standard technical and organizational security measures, including SSL/TLS encryption for all data in transit, restricted administrative access, and secure cloud storage protocols to safeguard your personal details against unauthorized access.

5. Cookies & Site Analytics

Our website uses essential session cookies to support checkout functionality, save your inspection configuration progress, and collect anonymous traffic metrics to optimize site performance.

6. Contact Us

If you have questions regarding this Privacy Policy or wish to request data updates, please contact us at support@discernvehicleinspection.com.